Privacy Policy

 

Who is collecting your information

 

Your data is processed by following companies:

1. Digito Marcin Bittner trading under QtAlbums ul. Obywatelska 37, 33-100 Tarnów, Poland, VAT: PL8732909530

2. Qtalbums UK Ltd, 21 Woodside Gardens, Chineham, Basingstoke, Hampsire , United Kingdom RG24 8EU VAT: GB258408583, Company Number 10244879

 

How to contact us / operating offices

QtAlbums ul. Przemysłowa 8 33-100 Tarnów, Poland 

email: support@qtalbums.com phone: +44 7592 659 154

Data officer: Marcin Bittner (Digito Marcin Bittner), Paweł Mrowiec (Qtalbums UK Ltd)

At any time you have the right to ammend or delete your personal information. Do do so please email support@qtalbums.com

If you believe there was a breach and leak of sensitive information please email support@qtalbums.com

 

Terms Used
In this policy policy, “We” means both QT Albums Ltd. and Digito Marcin Bittner (and “us” and “our”, "owner") ; and “you” means our customer or potential customer (and “your” and “you’re” and "user") and "End client" means a customer of yours that you intend to resell our products to. "The team" means all employees of Digito Marcin Bittner (administration, sales, marketing, legal, system administration), "Subcontractors" means all non employees of Digito Marcin Bittner who are essential part of manufacturing process (administration, sales, marketing, legal). IT Team means an ourside IT company - Gate-Software sp. z o.o. responsible for maintaining the IT infrastructure.  

 

Introduction

Please read these terms and conditions very carefully as they form the basis of a contract for use and a contract for sale. You will be asked to agree to this policy privacy before you purchase products or services from our website. Some parts of our privacy policy will have an impact on your end client if you intend to purchase our products and then resell them, especially if We are to ship directly to the end client.

 

What information is collected

Security of information:

We will take the utmost care to prevent unauthorised access, disclosure or unauthorised destruction of your personal information. Your data is stored mainly in our IT systems and a printed hard copy of order details, stored securely. 

In addition to the data officer, your information may be accessible to The Team, Subcontractors and IT Team. You may request a full list of parties that we work with at any time. 

 

Types of Data collected

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: email address, Cookies, Usage Data, phone number, first name, last name, company name, address, country, state, ZIP/Postal code, city, field of activity and website.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by You, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, You are free not to communicate this Data without consequences to the availability or the functioning of the Service.
If you are uncertain about which Personal Data is mandatory are welcome to contact Us.


Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the You, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

You are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party's consent to provide the Data to the Owner.

 

Personal infomation collected by us to fullfill your order:

Name, Last Name, Company Name, Company Address, Company Tax ID, Email Address, Phone Number

Providing this information is mandatory to fullfill your order. 

In case of orders that are produced and dropshipped not to You but to End Client, it is required to provide End Client's personal information that enables us to fullfill the order. This information includes Names, Address and Phone Number. You will be asked to confirm that You have an agreement with End Client that enables us to store and process End Client's information for the purpouses of shipping.

 

Personal infomation collected by third parties to collect payments:

Payment processing services enable this Website to process payments by credit card, bank transfer or other means. To ensure greater security, this Website shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

PayPal.com, Ecard.pl, Transferwise.com

We do not store any Credit Card numbers within our IT infrastructure.

 

Your personal information including images you upload will be stored for the purpouses of completing your order in the following locations: 

Our local server, Dropbox, Wetransfer (file sharing services)

 

We use the following cookies:

For the purpouses of logging in and placing an order at http://get.qtalbums.com

For the purpouses of adverising and retargeting on Facebook via Facebook Pixel

For the purpouses of Google Analytics for usage statistics and infrastructure monitoring

Any cookies used by Youtube while we display main video on the main page of QT website. 

Any cookies used by Adobe via Typekit service

Any cookies used by Ecard, PayPal to process your payments

 

Personal infomation collected by us for marketing purpouses:

MailChimp widget (The Rocket Science Group, LLC.)

Name, Surname, Email address - newsletter via MailChimp

This type of service allows Users to interact with data collection platforms or other services directly from the pages of this Website for the purpose of saving and reusing data.
If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.

This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

The MailChimp widget is a service for interacting with the MailChimp email address management and message sending service provided by The Rocket Science Group LLC

Place of processing: USA .

 

 

Managing support and contact requests

This type of service allows this Website to manage support and contact requests received via email or by other means, such as the contact form.
The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).

Zendesk

Zendesk is a support and contact request management service provided by Zendesk Inc.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: US.

 

Infrastructure monitoring:

 

This type of service allows this Website to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.
Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this Website.

Uptime Robot (Buzpark Bilisim Tarim Urunleri Sanayi Tic. Ltd. Sti.)

Uptime Robot is a monitoring service provided by Buzpark Bilisim Tarim Urunleri Sanayi Tic. Ltd. Sti.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: Turkey 

 

Contacting the User

Phone contact (this Website)

Users that provided their phone number might be contacted for commercial or promotional purposes related to this Website, as well as for fulfilling support requests.

Personal Data collected: phone number.

Mailing list or newsletter (this Website)

By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Website. Your email address might also be added to this list as a result of signing up to this Website or after making a purchase.

Personal Data collected: email address, first name and last name.

New Account Registration form (http://get.qtalbums.com)

By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header and register a new account with our ordering system. 

Personal Data collected: address, city, company name, country, email address, field of activity, first name, last name, phone number, state, website and ZIP/Postal code.

 

Backup saving and management

This type of service allows the Owner to save and manage backups of this Website on external servers managed by the service provider itself. The backups may include the source code and content as well as the data that the User provides to this Website.

Backup on Dropbox (Dropbox, Inc.)

Dropbox is a service to save and manage backups provided by Dropbox Inc.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

 

Accounting software

Provider
Fakturownia

Purpose
Online accounting and invoicing software.

The Service involves the storage of Data about a company or individual. That Data can include personal information. “Personal information” is information about an identifiable individual, and may include information such as the individual’s name, email address, telephone number, bank account details, taxation details, and accounting and financial information required for accounting and legal requirements.

Personal Data collected
User data & order data

Privacy Policy

 

Text Alerts

Provider: TextPlode
Purpose: Order progress notifications

Personal Data collected: Order data including Name and Phone number
 

Courier Services

Providers: UPS, Fedex

Personal Data collected
User data & order data
 

 

 

Why your information is processed

The Data concerning the You or your End Client is collected to allow the Us to provide our Services, as well as for the following purposes: Managing contacts and sending messages, Handling payments, Analytics, Interaction with live chat platforms, User database management, Contacting You, Displaying content from external platforms, Infrastructure monitoring, Interaction with data collection platforms and other third parties, Managing support and contact requests, Access to third-party accounts and Backup saving and management.

You can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

 

Legal basis of processing

We may process Personal Data relating to You if one of the following applies:

    • You have given your consent for one or more specific purposes. Note: Under some legislations We may be allowed to process Personal Data until the You object to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;

    •  provision of Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof;

    •  processing is necessary for compliance with a legal obligation to which the We are subject to;

    • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;

    •  processing is necessary for the purposes of the legitimate interests pursued by Us or by a third party.

In any case, We will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

 

Where your information is stored

The Data is processed at Our operating offices and in any other places where the parties involved in the processing are located.

Depending on the your location, data transfers may involve transferring the your data to a country other than their own. To find out more about the place of processing of such transferred Data, You can check the section containing details about the processing of Personal Data.

You are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Us to safeguard our Data.

If any such transfer takes place, You can find out more by checking the relevant sections of this document or inquire with the Us using the information provided in the contact section.

 

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

    •    Personal Data collected for purposes related to the performance of a contract between the Us and the You shall be retained until such contract has been fully performed.

    •   Personal Data collected for the purposes of the Our legitimate interests shall be retained as long as needed to fulfil such purposes. You may find specific information regarding the legitimate interests pursued by the Us within the relevant sections of this document or by contacting Us.

We may be allowed to retain Personal Data for a longer period whenever the You have given consent to such processing, as long as such consent is not withdrawn. Furthermore, the We may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

 

Your rights

You may exercise certain rights regarding your Data processed by the Us.

In particular, you have the right to do the following:

    • Withdraw you consent at any time. You have the right to withdraw consent where you have previously given you consent to the processing of their Personal Data.

    • Object to processing of your Data. You have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.

    • Access your Data. You have the right to learn if Data is being processed by the Us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.

    • Verify and seek rectification. You have the right to verify the accuracy of your Data and ask for it to be updated or corrected.

    • Restrict the processing of your Data. You have the right, under certain circumstances, to restrict the processing of your Data. In this case, We will not process your Data for any purpose other than storing it.

    •  Have your Personal Data deleted or otherwise removed. You have the right, under certain circumstances, to obtain the erasure of your Data from the Us.

    • Receive your Data and have it transferred to another controller. You have the right to receive your Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the your consent, on a contract which the You are part of or on pre-contractual obligations thereof.

    •  Lodge a complaint. You have the right to bring a claim before their competent data protection authority.

 

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in Us or for the purposes of the legitimate interests pursued by Us, You may object to such processing by providing a ground related to their particular situation to justify the objection.

You must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the We are processing Personal Data for direct marketing purposes, You may refer to the relevant sections of this document.

 

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Cookie Policy

This Website uses Cookies. To learn more and for a detailed cookie notice, the User may consult the Cookie Policy.

 

 

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

This Website does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. 

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

 

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

This Website (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Website as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookies

Small piece of data stored in the User's device.

Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Website, if not stated otherwise within this document.